Returns / Cancellation policy
Return shipping costs are the responsibility of the customer. In the event you are returning an item due to a Postage error, please contact us immediately.
Most unopened items shipped and sold by us Fullpip Gundogs and Shooting Accessories may be returned within 5 days of delivery for a full refund of the product. Items must be returned in new condition and in the original product packaging unopened. ALL postage cost are the purchases responsibility.
Refunds will be issued in the same payment form as payment received at the time of purchase. You should expect to receive your refund within 10 days of giving your package to the return postage option of your choice ; however, in many cases you will receive your refund more quickly. This time period includes the transit time for us to receive the return from the shipper (5 to 10 business days), the time it takes for us to process your return once it has been delivered back to us (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).
Cancelling your Order
All orders are posted with in 24hrs . Please contact customer support before 1700 on the day you placed the order to guarantee we will be able to cancel it. Once the order is in the delivery system which ever that may be , you will have to go through our return process as described above.